Important Information
Need Help or Information?
![Dragon's Fury at Chessington World of Adventures Resort](/media/zgop3i2b/dragon-s-fury-2.jpg?center=0.49947305592599806,0.725&mode=crop&format=webp&quality=80&width=600&height=460)
Passholder Help
Visit our Help Centre, find out about Passholder accessibility, visit the Membership Portal and get in touch with our friendly team.
![Families enjoying Flight of the Sky Lion with Duo the two-headed hydra](/media/ludlznw5/mythica-theatre-ride_aw.jpg?anchor=center&mode=crop&format=webp&quality=80&width=600&height=460)
Frequently Asked Questions
See the answers to our latest frequently asked questions about Merlin Annual Passes, Memberships and our attractions.
![The Blackpool Tower at sunset](/media/1m2d53p4/blackpool-tower-sunset.jpg?center=0.35676641873287523,0.41604010025062654&mode=crop&format=webp&quality=80&width=600&height=460)
Terms & Conditions
View Terms & Conditions for Annual Passes, Memberships and Competitions, plus find out the restriction dates for your pass.
![SEA LIFE Brighton](/media/wf5jy22f/sealife-brighton-header.jpg?center=0.56076190476190479,0.49&mode=crop&format=webp&quality=80&width=600&height=460)
COVID-19 Information
Find out about the latest updates on how your Pass or Membership and our attractions are affected by COVID-19.
Sign up to our Newsletter
Receive the latest news and updates from Merlin Annual Pass and our attractions straight to your inbox!
![Galactica at Alton Towers Resort](/media/k5nmwslo/jw1a1866.jpg?width=400)